Free delivery over £60 | 100-day satisfaction guarantee

SPRING DEALS & NEW ARRIVALS

Refund policy

Returns and Refunds Policy

At Zeeksack, our focus is simple. We create products you can rely on. If something is not right, we will sort it.

This is the returns and refunds policy for the ZEEKSACK™ Webshop.

Last updated: 20 March 2026

100-Day Satisfaction Guarantee

All orders placed through the ZEEKSACK™ Webshop are covered by our 100-day satisfaction guarantee.

The 100-day period starts on the day your order is delivered.

If you’d like to make a return, use the return link in your delivery confirmation or the button below. You’ll receive a QR code to show at your parcel shop.

Start your return
How do returns work?
  1. Open the return link in your delivery confirmation, or use the button above.
  2. Follow the steps to get your QR code.
  3. Show the QR code at your parcel shop when dropping off your return.
  4. Once your return has arrived and been processed, your refund will be issued automatically.
Contact

If you have any questions about returns, contact us at
support@zeeksack.co.uk

Free returns policy

Free returns apply to up to five products per customer.

If you return more than five products from the same order, you are responsible for the return shipping cost unless agreed in advance.

Please have your order number and contact details ready when requesting a return.

Refunds

You are entitled to a full refund if you return the product within 100 days of delivery.

If the product has been used or damaged and has decreased in value, we may deduct an amount from your refund.

Return address

ZEEKSACK AB
c/o World E-Com 360 AB
Ladugårdsvägen 101
461 70 Trollhättan
Sweden
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